Community Relations/Citizens' Advocate


Crista Thomas


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Mission Statement:

“Striving for excellence by providing quality services that support a thriving community, by preserving the environment and enhancing the quality of life through visionary planning and leadership.”



The Office of Community Relations/Citizen’s Advocate serves as a vital link and liaison between the citizens of Lake City and City government by providing a resource location for citizens to call with their concerns.  This position was created to ensure that the perception of the City remains positive while fostering a spirit of camaraderie and cooperation within the community, making it a better place to live and conduct business.


  • To enhance the City’s positive and vibrant image by communicating the City’s mission, vision, and goals to the community we serve, and making City government more assessable to our citizens.
  • To maintain a productive relationship with citizens by providing effective and innovative programs and events for the community.
  • To use systematic practices to address citizens comments, questions, and complaints by identifying solutions to the requests and forwarding to the appropriate staff.
  • To assist in the development of existing and new civic, faith-based and neighborhood programs in the community.
  • To provide outstanding community service and information by promoting equity, respect, and diversity, and by encouraging positive interaction between our citizens and City government.

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